Frequently asked questions

FBox.cc - is a file hosting provider. We offer online storage/remote backup capacity, sophisticated uploading and downloading tools.
With FBox.cc you can host files, images, videos, audio and flash on the same place.

In our system envisaged 2 download options - Free and PREMIUM, in free mode download speed is limited, in PREMIUM there are no restrictions .
To free download you need to select the link, click download, wait for the timer, enter the captcha and get a link to download.
To download quickly you need to purchase PREMIUM (more in premium), click on the link and download.

Also we have a separate category of files, to download these files, paid separately, the amount that was set by the owner of this files. PREMIUM does not give privileges for downloading such files. Terms and payment options are available on the download page for such files. Such files can have a different download cost from 1 to 50 USD. All downloads of paid files are displayed on the page My Downloads.

What Gives The Premium?
- Unlimited download speed.
- No advertisements.
- Download resumed on reconnect.
- Simultaneous Download Up To 8 Files.
- No downloads delay.
- And many more...

How to get Premium? To purchase a Premium must click "buy" on page Premium, select the most suitable payment option, and pay.
We have many payment options. such as payment by credit card, and many alternative payment systems.

What is the speed I would have if I use PREMIUM?
Speed of downloading the file using a PREMIUM average of 100 Mbit / sec., But only if your channel is this capable.

I have the Premium, but your service does not recognize me. What is wrong?
Please make sure that your browser allows cookies. Make sure also that the software you are using does not block cookies (some Firewalls do).

Yes, you can resume interrupted file downloads. You can stop and resume it whenever you like.
All your downloads are displayed on the page

To change your password you must go into My Account enter the new password and save.

To do this, click on the link Forgot your password? and enter your email.
Our system will send a link to change your password on your email.

To send a complaint on the doubtful file, you make use the form Contact Us

You will see a form of application to delete a file from a server file hosting FBox.cc. We guarantee to process an application within 24-72 hours from the time of filing and immediate removal of the materials in case of its illegal distribution. Our service operates within the strict framework of the legal field and is ready to cooperate with copyright owners for protecting their property from illegal distribution in network.

Please specify following information in your application:

1. Your real name, surname and contacts(e-mail, phone number, real address);
2. In case you are officially authorized to represent an organization which rights were violated, please specify the name of organization and your position;
3. Brief explanation of the claim with indication of your(or a company you represent) relation to the content discussed; you have also to confirm that you're absolutely sure that the copyright infringement took place and all the information you gave is trustworthy.

All the information is essential for a impartial decision making on a content stored by our user, whom with we are tied by obligations described in the rules of FBox.cc service. Therefore we earnestly ask that you responsibly fill the application, which will be considered only provided that you answer all two questions in detail.

If after payment file downloads, you might not be able to use the service because of inaccessibility of our service, we will refund you the amount of spent funds.
For this let us know via the Contact Form your login on site FBox.cc , service payment date, payment method, and reason for the refund payment. Refunds will be made within 24-72 hours from the time of filing application. We reserve the right not to return the money if the information you provide has not been confirmed.
Money don't refund, if for some reason, the downloaded file will not meet your expectations.
Money don't refund for unused Premium days or unused funds on your account balance.

If you can not find an answer to your question you make use the form Contact Us.